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- Office
- Industry
Maintenance contracts
Tescom Services Maintenance
Upgrading the support services we provide, we have included in our products 3 different types of Maintenance Contracts that have the ability to cover from simple telephone support to 24-hour support 7 days a week with immediate support In addition to the above, we are at your disposal to design together with you the support that covers you.
Παραγγελία B2B
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- 0 years
- Top
Top series, top performance.
The warranty of the product is 0 years. You can extend the warranty of the device for more years through a maintenance contract.
- Possibilities
- Features
- Downloads
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- BASIC
- Telephone support 09:00 - 17:00, working days
- Availability of technical staff for preventive maintenance of UPS & intervention within 4 hours from the call for fault resolution
- Existence of a stock of spare parts
- 2 preventive maintenance of the UPS per year PREMIUM (In addition to BASIC)
- Extended telephone support (until 21:00)
- Immediate damage restoration with genuine spare parts PLATINUM (In addition to BASIC & PREMIUM)
- 24/7 telephone support and availability of a qualified technician for immediate intervention
- Availability of a UPS unit (of the same power) for immediate replacement in case of failure
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