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Online
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1phase
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wall mounting
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    OriginalProductsServicesMaintenance Contracts
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    Maintenance contracts

    Tescom
    Services
    Maintenance

    Upgrading the support services we provide, we have included in our products 3 different types of Maintenance Contracts that have the ability to cover from simple telephone support to 24-hour support 7 days a week with immediate support In addition to the above, we are at your disposal to design together with you the support that covers you.

    Select a model Detailed characteristics
    Suggested Retail Price

    Παραγγελία B2B

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    • 0 years
    • Top

    Top series, top performance.

    The warranty of the product is 0 years. You can extend the warranty of the device for more years through a maintenance contract.

    Maintenance contracts not only extend the warranty of your device, but also offer you a range of very useful services.

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      • BASIC
      • Telephone support 09:00 - 17:00, working days
      • Availability of technical staff for preventive maintenance of UPS & intervention within 4 hours from the call for fault resolution
      • Existence of a stock of spare parts
      • 2 preventive maintenance of the UPS per year
        • PREMIUM (In addition to BASIC)
      • Extended telephone support (until 21:00)
      • Immediate damage restoration with genuine spare parts
        • PLATINUM (In addition to BASIC & PREMIUM)
      • 24/7 telephone support and availability of a qualified technician for immediate intervention
      • Availability of a UPS unit (of the same power) for immediate replacement in case of failure

    TABLE OF CHARACTERISTICS BY MODEL

    ProductCodeTelephone Response (hours x days)Preventive Maintenance per yearReplacement in case of breakdownWaiting time for repair (hours)
    Tescom Basic Maintenance ContractsBAS00018 x 52No0 - 4
    Tescom Platinum Maintenance ContractsPLA000124 x 72Yes0
    Tescom Premium Maintenance ContractsPRE000112 x 52No0 - 4