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Maintenance contracts


Upgrading the support services we provide, we have included in our products 3 different types of Maintenance Contracts that have the ability to cover from simple telephone support to 24-hour support 7 days a week with immediate support In addition to the above, we are at your disposal to design together with you the support that covers you.

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This is an indicative list of our partners with nationwide coverage. If you are looking for a local partner or need more information, please contact us.
  • 0 years
  • Top

Top series, top performance.

The warranty of the product is 0 years. You can extend the warranty of the device for more years through a maintenance contract.

Maintenance contracts not only extend the warranty of your device, but also offer you a range of very useful services.

  • Possibilities
  • Features
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    • BASIC
    • Telephone support 09:00 - 17:00, working days
    • Availability of technical staff for preventive maintenance of UPS & intervention within 4 hours from the call for fault resolution
    • Existence of a stock of spare parts
    • 2 preventive maintenance of the UPS per year
    • PREMIUM (In addition to BASIC)
    • Extended telephone support (until 21:00)
    • Immediate damage restoration with genuine spare parts
    • PLATINUM (In addition to BASIC & PREMIUM)
    • 24/7 telephone support and availability of a qualified technician for immediate intervention
    • Availability of a UPS unit (of the same power) for immediate replacement in case of failure


ProductCodeTelephone Response (hours x days)Preventive Maintenance per yearReplacement in case of breakdownWaiting time for repair (hours)
Tescom Basic Maintenance ContractsBAS00018 x 52No0 - 4
Tescom Platinum Maintenance ContractsPLA000124 x 72Yes0
Tescom Premium Maintenance ContractsPRE000112 x 52No0 - 4