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  • platinum.jpg
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Tescom
Services
Connection

We understand the requirements of support you may have, so we offer the following 3 different types of Partnership Packages that have the ability to cover full telephone support, 24/7 support with remote or on-site support and priority restoration of your problematic items. Depending on your needs you can choose what support package suits you.

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Replies are given within 48 hours. If it is for something more urgent, you can call us at our call center during working hours.

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This is one of the most synergistic solutions with nationwide coverage. If you need any topical partner or need more information, contact us.
  • 0 years
  • Coverage

Hardware coverage, support coverage.

The cost of the product is 0 years. You can extend the coverage of the contract for additional years, through partnership packages.

Warranty issues are not covered by the device's warranty, but these are covered by a number of different uses.

Communication
  • Capacities
  • Features
  • Downloads
    • Model
      Platinum
    • Code
      PLA0001
    • Telephone Answering (hours x days)
      24 x 7
    • Preventive Maintenance per year
      2
    • Restoration in case of failure
      No
    • Response time for service call (hours)
      0

FEATURES PER MODEL

FrontCodeTelephone Answering (hours x days)Preventive Maintenance per yearRestoration in case of failureResponse time for service call (hours)
Tescom Synthesis Enclosures BasicBAS00018 x 52Yes0 - 4
Tescom Synthesis Enclosures PlatinumPLA000124 x 72No0
Tescom Synthesis Enclosures PremiumPRE000112 x 52'Oxi0 - 4